Refund policy

Return and Refund Policy

We accept returns within 30 days of delivery.

To qualify for a return, the item must be unused, unworn, unwashed, and in its original condition, with all original tags and packaging included. Items that show signs of wear, washing, damage, odors, or alteration will not be accepted.

Before returning an item, please contact us to request return authorization and receive the correct return instructions. Items returned without prior authorization may not be accepted.

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect. Original shipping charges are non-refundable.

Once the returned item has been received and inspected, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method. Please allow additional time for your bank or payment provider to process the refund.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately after delivery.

If your item arrives damaged, defective, or incorrect, contact us within 72 hours of delivery and include clear photographs showing the issue.

After reviewing the claim, we may issue a refund or send a replacement. When approved, you will not be required to return the damaged or defective item unless we specifically request it.

Final-Sale Items

Sale items, clearance items, personalized items, and custom-made items are final sale and cannot be returned or refunded.

Exchanges

We do not offer direct exchanges. To request a different size, color, or product, return the eligible item according to this policy and place a new order.